About Us

MediSupplies has been a registered company in the UK since July 2009. Based in sunny Poole, MediSupplies has now grown to over 150 staff and a huge 30,000sqft of warehouse space. Specialists in medical products, our relationships with suppliers and industry professionals enable us to supply high quality products you use the most at fantastically low prices.

Dealing with MediSupplies is simple, safe and secure:

  • Having great customer service is very important to us. We know that sometimes it's good to speak to someone on the phone and that's why we have a friendly sales team of over 20 inbound staff to help you with any queries you have. You can contact them over email, online chat, telephone or fax between 9am - 5pm Monday to Friday. Please see below for contact details, or visit our Contact Us Page.
  • We offer the Norton Shopping Guarantee that delivers free protection for shoppers on everyday purchases. This is offered to selected approved merchants whose website has been verified and monitored on every transaction.
  • All of our websites have genuine SSL certificates that are GoDaddy verfied and secured.
  • We offer a number of secure payment options including BACS, card payments through SagePay, PayPal and Amazon for security and convenience.
  • We offer a 30 Day No Quibble Guarantee: If you are at all dissatisfied with your order simply email us at sales@medisupplies.co.uk or call us on 0800 160 1621 to arrange collection and a full refund.

Accreditation and Quality Standards

At MediSupplies we respect human rights and do not tolerate any form of modern slavery. We comply with the Modern Day Slavery Act 2015.

Medisupplies holds a valid Wholesale Distributors Licence (WDL) and has been approved by the MHRA to sell pharmaceutical medicines within the UK.

MediSupplies:

Over the years we have built long lasting relationships with our customers and they have kindly written over 5000 positive independent and verified reviews across Google and Trustpilot, so you can rest reassured you are in good hands.

Click below to see what other customers like you think of our products and service.

Rated 4.8/5 By Customers on Google ReviewsRated 'Excellent' By Customers on TrustPilot

Our Customer Guarantees

  • £500 Instant Credit: All new accounts immediately qualify for £500 instant credit and 30 day terms. No paperwork, no references, no red tape.
  • 30 Day No Quibble Guarantee: If you are at all dissatisfied with your order simply email us at sales@medisupplies.co.uk or call us on 0800 160 1621 to arrange collection and a full refund.
  • Free Delivery: Orders over £65 before VAT and carriage will automatically qualify for free delivery.
  • Price Promise: seen a better price on a like-for-like product? Call us on 0800 160 1621 or email sales@medisupplies.co.uk and we’ll do our best to match or even beat it!

Our Contact Details:

Whether you need infection control items, diagnostic sundries, gloves or even tissues, we are sure you will find the ideal product within our range. In the unlikely event that you cannot find what you are looking for, or if you need to contact us, please email us using the link on the store page or use the details below. Please note that our operating hours are Monday-Friday 9am to 5pm, except for bank holidays.

MediSupplies, 
1st Floor Fleetsbridge House, Fleets Corner Business Park,
Nuffield Road, Poole, BH17 0LA

Phone: 0800 160 1621
Fax: 0800 160 1622
Email: sales@medisupplies.co.uk

We pride ourselves in excellent customer service so if you need to speak to our friendly sales team, either call us on 0800 160 1621 or use our live chat by entering a message into the chat box at the bottom right of your screen.

Or alternatively get in touch on one of our many social media channels.

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